Terms of Service

These Terms of Service (“Terms”) are a contract between you and QueueOra, which operates the QueueOra platform (“QueueOra”, “we”, “us”), for access to and use of the website and services available at https://queueora.com (the “Service”). By creating an account or using the Service, you agree to these Terms and our Privacy Policy.

If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” includes that organization.

QueueOra is a social media management product that helps teams plan, compose, schedule, approve, and publish content, connect Facebook Pages, Instagram professional accounts, and LinkedIn company pages, view limited analytics, run optional AI-assisted caption tools, and (where enabled) configure automated reply agents for messages and comments.

Features available to you depend on your workspace configuration, third-party platform availability, app permissions, and Meta, LinkedIn, or other product reviews and platform policies. We may add, change, or remove features with reasonable notice when practical.

You must provide accurate registration information and keep your credentials secure. You are responsible for activity under your account. You must be old enough to form a binding contract in your jurisdiction (and at least 13, or the higher age required where you live).

Workspace owners and admins control invitations, roles, and connected channels. You are responsible for authorized access you grant to team members.

You agree not to:

• Use the Service for spam, illegal content, harassment, fraud, or phishing;
• Post or schedule content that violates Meta, LinkedIn, or other platform terms, advertising policies, or intellectual property rights of others;
• Use AI agents or messaging features to mislead users about being human where disclosure is required, or to send unsolicited bulk messages;
• Attempt to probe, disrupt, reverse engineer, or overload the Service;
• Resell the Service without our permission or scrape our product beyond normal use;
• Use connected APIs in ways Meta or LinkedIn prohibit (including undeclared use of data outside the Service).

We may suspend or terminate accounts that violate these Terms or create risk for the Service or other users.

You retain ownership of content you submit to QueueOra (“User Content”). You grant us a limited license to host, process, transmit, and display User Content only as needed to operate the Service (including publishing to platforms you connect when you take or schedule that action).

You are solely responsible for User Content and for complying with third-party platform rules. QueueOra does not guarantee that a platform will accept, rank, or retain your posts. Platform errors, API changes, account restrictions, and App Review outcomes are outside our full control.

Disconnecting a channel stops future API actions from QueueOra; it does not remove content already published on third-party sites.

When you connect Meta or LinkedIn (or similar) accounts, you authorize us to act using the permissions you grant (for example, listing pages, publishing, reading engagement where allowed, and sending message replies when agent features are enabled). You may disconnect channels in the dashboard at any time.

You represent that you have the right to administer the pages, Instagram professional accounts, and LinkedIn organizations you connect.

Optional AI features (such as caption suggestions or automated reply drafts) send inputs you provide to third-party AI providers under our Privacy Policy. Outputs may be inaccurate or inappropriate; you must review before publishing or sending. AI output is not legal, medical, or professional advice.

The Service, including software, branding, templates, and design (excluding User Content), is owned by QueueOra or its licensors. You may not copy, modify, or create derivative works of the Service except as allowed by law or our written permission.

Some features may be free during early access; paid plans, if introduced, will be described in the product or separate order terms. If we charge fees, you authorize the stated charges for the billing period you select. Taxes may apply where required.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant uninterrupted or error-free operation, or that third-party platforms will remain compatible.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUEUEORA AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for claims relating to the Service will not exceed the greater of (a) amounts you paid us for the Service in the twelve (12) months before the claim, or (b) one hundred U.S. dollars (US$100) if you have not paid fees.

Some jurisdictions do not allow certain limitations; in those places our liability is limited to the fullest extent allowed.

You will defend and indemnify QueueOra against claims arising from your User Content, your use of connected platform accounts, or your violation of these Terms or applicable law, including platform terms.

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if required by law or platform partners, or if we discontinue the Service. Provisions that by nature should survive (including intellectual property, disclaimers, liability limits, and indemnity) survive termination.

We may update these Terms by posting a revised version on this page and updating the effective date. Material changes will take effect after a reasonable period or upon your continued use after notice. If you disagree, stop using the Service.

These Terms are governed by the laws of the United States and the State of Delaware (excluding conflict-of-law rules), unless mandatory consumer protections in your country require otherwise. Courts in that jurisdiction will have exclusive venue for disputes that cannot be resolved informally, subject to applicable consumer rights.

Questions about these Terms: syed.r.akbar@gmail.com
QueueOra
Website: https://queueora.com